Cybersecurity ServiceNow Architect
ref nr: 142/9/2024/KB/88127
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Cybersecurity ServiceNow Architect
Type of contract: Permanent
Working time: Full time
Work location: Kraków Office/hybrid (2 days per week in the office)
The job holder is primarily responsible for ServiceNow Product for Cybersecurity. The primary responsibility includes responsible for architecture oversight and governance across the ServiceNow Modules -ITSM, ITBM, Performance Analytics, CMDB, Business Portfolio, Knowledge Management, Continuous Improvement, Resource / Service Cost Management & Financial Services, various workflows that the application is comprised of and platform, which is built on the ServiceNow product.
The role is expected to design and implement the modules, complex work-flows for cybersecurity and provide necessary technical support to team to ensure deliverables confirming to architecture & quality standards. Acts as cybersecurity technical point of contact for Service Now implementations and as the technical architect works closely with the business partners to understand the requirements and translate them to work deliverables from the team members.
- Work with Central Product Owners, Service Owners on platform benefits, capabilities and high level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship.
- Defines systems development projects which support the organisation's objectives and plans.
- Design components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
- Identifies and evaluates alternative design options and trade-offs.
- Monitors and reports on the progress of development projects, ensuring that projects are carried out in accordance with agreed architectures, standards, methods and procedures (including secure software development).
- Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements. Models, simulates or prototypes the behaviour of proposed systems components to enable approval by stakeholders.
- Collaborating with the wider Architecture community to ensure consistency in approach and adherence to architecture governance across the division
- Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services.
- Provides reports on progress, anomalies, risks and issues associated with the overall product / modules & work-flows. Reports on system quality and provides specialist advice to support others
- Design Working Group to review and approve designs, any customisation of the ServiceNow platform is minimised
- Use systemic thinking and creativity in devising solution options, evaluate relative costs, benefits and obstacles of potential solutions
- Manages user experience evaluation of systems, products or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organisational and user needs.
- Provide planning, direction and support for new releases and deployments, leading the development / transformation pipeline.
- Conduct risk assessment and develop mitigation plans for Servicenow services and projects
Mandatory Skills:
- Deep knowledge of ServiceNow solutions, including CSM product
- Experience of architecting in an enterprise environment with multiple integration points
- Experience in the design and implementation of ServiceNow solutions
- Experience in architecting and deploying large-scale ServiceNow implementations
- Strong analytical skills to identify problems and recommend solutions that meet business requirements
- Good communication and interpersonal skills to effectively collaborate with users, stakeholders and team members
- Ability to work independently and take ownership of architecture function
- Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation
- Experience with web technologies (XML, HTML, JavaScript, Web Services, etc.)
- ServiceNow Certified Technical Architect (CTA)
- ServiceNow Certified Master Architect (CMA)
