Junior Customer Service Specialist with German
ref nr: 18/6/2025/IW/91346
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Looking for a flexible job that lets you use your German language skills and grow in an international environment? This opportunity is perfect for those who value flexibility, including students, people aged 50+, or anyone who wants to adjust their working hours to fit their lifestyle.
We offer a flexible schedule, the option to work remotely (after the onboarding period), and an attractive rate of 50 PLN per hour. Additionally, if you're not yet living in Warsaw, we provide a relocation package – including accommodation for your first month in the capital!
You'll start with training, and then assist users with resolving issues related to RTV/AGD equipment. If you're fluent in German and available, apply now!
Your Responsibilities:
First month: Professional training
From the second month:
- Provide telephone technical support for RTV/AGD equipment users
- Diagnose and resolve technical issues
- Provide information on products and their functionality
- Enter tickets into the system
Requirements:
- Fluent knowledge of German (minimum C1)
- Good knowledge of English (minimum B1)
- Basic knowledge of RTV/AGD equipment (e.g., refrigerators, washing machines, televisions)
- Availability for at least 120 hours per month (working at least 1 Saturday per month)
Our client offers:
- A bonus for every hour worked (on a civil contract/ PL: umowa zlecenie)
- Medical care
- Flexible hours (e.g., you can adjust your working hours to your schedule)
- Relocation package for those moving to Warsaw (e.g., you can live in a company-provided apartment for the first month)
- Modern office near the metro
- Work in an international environment for a prestigious client
- Opportunities for growth and promotion
- Opportunities to use foreign languages on a daily basis
We recruit remotely:
- Screening – initial phone interview
- Language test
- Teams interview to verify English proficiency
- Feedback
