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Claims Analyst

Localization: Kraków
Type of work: Contract
Sector: Business Process Outsourcing / Shared Services
Valid to: 2018 November 30
Consultant: Edyta Ryczek
Ref. No.: 203540

Antal is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Cracow, Poznań and Gdańsk conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy. The Antal SSC & BPO team specializes in providing recruitment services for shared services and outsourcing centres. Its projects involve searching for candidates to fill positions that require advanced technical or managerial skills, as well as high-volume recruitment associated with creating new structures or new teams within a short timeframe. The Antal SSC & BPO division consists of sections specializing in the following disciplines: Finance & Accountancy, Banking Operations, Payroll/HR, Legal Operations, Customer Service/IT Helpdesk, Purchasing, Supply Chain.

Do you want the opportunity to continuously learn new skills and develop in a supportive and dynamic environment?

If yes, we are waiting for your CV!

For our Client - the global company for its new Shared Service Center – we are currently looking for:

Job description

As a growing our client Claims Operations we are looking for candidates who are eager to develop their knowledge and skills in insurance sector. You will be mainly responsible for:

  • Submits claims within established guidelines for commercial and personal lines clients and insurance customers, and follows up on the status of all claim documents with clients
  • Reviews, analyses, investigates, and authorises payment of claims within established guidelines
  • Records billed items into the system and verifies aging accuracy
  • Maintain proper documentation of all the procedures and updates
  • Assists with process improvement and creation of standard operating procedures to meet client requirements
  • Produces and distributes weekly and monthly reports
  • Ensuring collaboration to enable knowledge driven growth


We are looking for an open-minded, development-oriented candidates with a can do attitude. We are open to professionals with relevant background in insurance sector as long as you have these skills :

  • Higher education
  • Very good knowledge of English (knowledge of German would be an asset)
  • Good written & verbal communication skills
  • Strong analytical and numeracy skills
  • Computer literate
  • Problem solving skills and attention to details 
  • Are not affraid to try, experiment and take on new responsibilities
  • Have strong will in developing yourself
  • Believe that team work and collaboration will generate great results

The offer

  • Unique personal & professional development at one of the pioneers in professional insurance support 
  • Getting to know end-to-end insurance process
  • Comprehensive training to ensure success in your role
  • Your own training budget
  • Luxmed medical coverage for you and option to extend to your family/partner
  • Flexible shifts adjusted to your lifestyle
  • Competitive salary and flexible benefits
  • Great atmosphere created by passionate people (and not only about work)
  • Company’s culture of initiative and feedback
  • Modern work enviroment of Krakow's newest building, right in the heart of town 


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