Analyst - Change Management
ref nr: 105/9/2024/KB/88089
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Analyst – Change Management
The Global Defence Service Delivery team operates business requestable services across a globally dispersed team, which support Cybersecurity’s Network Security, Data Protection, Cryptography, Infrastructure and Endpoint Security capabilities, in addition to supporting technology change across Cybersecurity.
Location: 100% remote
Form of employment: B2B
The Analyst – Change Management role-holder is charged with protecting the Company brand, shareholder value, information, and financial assets, across the globe in the following ways:
- Support the Head of Global Defence Service Delivery with running the twice weekly Cybersecurity Change Board. This may include creating the agenda within Service Now CAB workbench
- Ensure adherence to Software Development Lifecycle controls for software changes, educating Change Raisers on the correct processes where necessary
- Review Change Records for quality, ensuring sufficient information has been provided within the Change Record to proceed.
- Timely reporting on Change Management metrics, such as Change Management KCIs and SDLC/DEPL Control compliance
- Identify common problematic themes, through analysis of change records, and work with Change Raisers to drive through remediation.
Skills
- Strong stakeholder management skills, with experience of understanding and meeting the needs of multiple stakeholders.
- An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative and actionable manner.
- Customer centric consultancy approach with experience in delivering large scale transformation.
- Excellent leadership, communication, and interpersonal skills.
- Strategic thinker with the ability to translate technical concepts into business-friendly language.
- Strong analytical and problem-solving skills.
- Influences beyond his/her department, leads transformation initiatives to change behaviours and mindset which makes the bank better.
- Experience working in a highly regulated, large multi-national environment.
- Reliant and adaptive to changing situations, with strong desire to delegate and empower the team.
- Strong analytical and problem-solving skills.
- Proficiency in data analysis tools and techniques.
- Ability to work collaboratively with cross-functional teams.
- Experience with business process modeling and documentation tools.
- Knowledge of project management methodologies and tools.
Technical Skills
- Experience of the IT Service Management function and CAB Workbench within Service Now.
