Client Care Manager
ref nr: 24/2/2024/LT
Budapest (Közép-Magyarország)
February 26, 2024
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
For our Swiss based client from finance sector we are looking for a colleague for the following role:
Client support manager
RESPONSIBILITIES:
- Written and telephone communication with clients on a daily basis
- High-level service to debt collection clients and admission of new ones
- Different tasks related to customer service in the internal system (Recash)
- Manage invoices and preparing monthly statements
- Handle compliances and customer data maintenance (CRM)
- Request and record documentation
- Other administrative tasks
REQUIRED SKILLS/EXPERIENCE:
- Fluent professional German knowledge (spoken and written) is a must
- Intermediate English knowledge
- French and Italian knowledge is an advantage
- Degree in economics and relevant working experience is an advantage
- Good communication skills
WHAT OUR CLIENT OFFERS:
- Competitive compensation package
- Annual Bonus
- Excellent opportunity for future professional development
- International work environment
- Opportunity to use language knowledge on a daily basis
- Full remote work opportunity
LOCATION:
Budapest
