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Customer Service Specialist with Dutch

ref nr: 15/4/2024/SM
Leading Consultant: Sylwia Moskwa
April 2, 2024

In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.

Responsibilities:

  • Daily contact with the customer and distributors by telephone and e-mail
  • Sales orders management
  • Develop and maintain strong relationships with clients
  • Responding to customers' questions and issues
  • Data administration and work with SAP
  • Creating reports in MS Excel
  • Introducing process improvements

Requirements:

  • Experience in order management or customer service area;
  • Fluent knowledge of Dutch (min. B2/C1);
  • Good knowledge of English (min. B2)
  • University degree (bachelor/master);
  • Very good knowledge of MS Excel;
  • Knowledge of the SAP system will be an asset

Offer:

  • Work in a successful well-organized international organization
  • Professional development opportunities
  • A linguistically and ethnically diverse, inspiring team
  • Good atmosphere and team-building approach
  • Benefits: Private Medical Healthcare, Life Insurance, Multisport, Trainings
  • Full-time employment contract