Customer Service Specialist with German (1 year contract)
ref nr: 20/12/2024/SM/89173
Warszawa (mazowieckie)
December 3, 2024
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Job decription:
- responsible for managing orders in SAP (booking, pricing, availability, billing),
- monitoring delivery processes,
- handling returns and device upgrades, and managing service complaints.
- Utilized CRM (Salesforce) daily to register customer and sales rep communications.
- Conducted database analysis and maintenance, and collaborated with the team to resolve issues as needed.
Requirements:
- Fluent in German, English, and Polish,
- Higher education with strong analytical skills (Excel),
- Experience in customer service and SAP/Salesforce - min. 1 year,
- Able to work under pressure,
- Independent and team-oriented,
- Flexible and open-minded.
The offer:
- Work in a successful well-organized international organization,
- Full-time employment contract,
- Attractive benefits,
- Professional trainings & development,
- Working in modern and friendly environment.
