Customer Service Specialist with German (100% remotely)
ref nr: 120/4/2024/SM
Warszawa (mazowieckie)
April 10, 2024
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Your responsibilities:
- Daily contact with the customer by telephone and mail
- Travel consultancy through system
- Assisting travelers during unexpected travel difficulties
- After-sales service of customer inquiries, e.g. cancellations, complaints
- Introducing process improvements.
Requirements:
- Experience in the customer service area
- Fluent knowledge of German (min. C1)
- English min. B2
- University degree (bachelor/master)
The Offer:
- Work in a successful well-organized international organization
- The possibility of using German on a daily basis
- Full-time employment contract
- Attractive benefits
- Professional trainings & development
- Working in modern and friendly environment
