Customer Service with German 100% remote
ref nr: 95/12/2024/EP/89253
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Form of employment: UoP
Start of work: Immediately
Work model: Remote 100%
Customer Service Specialist with German
My client operates on a global scale, offering integrated solutions to enhance cleanliness, hygiene, and resource efficiency. The company focuses on delivering technologies that improve quality of life and promote sustainable practices across various industries. Their services are tailored to meet specific business needs, with a strong emphasis on safety and process efficiency. Known for their innovative approach, the client enables businesses to achieve their goals responsibly. They are a trusted partner supporting diverse sectors in maintaining the highest operational standards.
Key responsibilities:
- Handle and manage transactions using SAP/CRM systems.
- Confirm customer orders and track shipment statuses.
- Collaborate with various departments to address and resolve issues within the order-to-cash process.
- Meet daily deadlines and ensure high-quality order processing to achieve monthly targets.
Qualifications:
- Completion of secondary education or an equivalent qualification.
- Proficiency in German (at least B2 level, both spoken and written).
- Strong command of English (minimum B2 level, both spoken and written).
- Proficient in MS Office applications.
- Excellent customer-focused mindset.
- Skilled in professional and friendly business communication.
- Ability to effectively solve problems and make sound decisions.
- Comfortable performing repetitive tasks in a high-speed environment.
- At least 6 months of experience in customer service is preferred.
- Familiarity with Customer Service software or SAP is a plus.
We offer:
- Attractive Benefits: Competitive salary with bonuses, private healthcare, life insurance, sports cards, and stock purchase options.
- Flexibility and Balance: Remote working model and adaptable schedules to support work-life balance.
- Growth and Learning: Tailored development plans, diverse career paths, and access to technical, soft skills, and management training.
- Inclusive Culture: Collaborative environment, cross-cultural teamwork, and engaging social events, all within a comfortable workplace.
