PtP Operations Manager
ref nr: 197/6/2025/RB/91558
Warszawa (mazowieckie)
June 18, 2025
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Responsibilities:
- Lead, coach, and develop a high-performing team
- Manage daily operations of PtP Tower within SSC, ,
- Overall responsibility for quality delivery of PtP process
- Ensure Team meets set key performance indicators (KPIs).
- Serve as a point of escalation
- Drive PtP process standardization, optimization and automation across Division
- Collaborate with Procurement, IT, and Finance teams to ensure seamless integration and alignment across PtP process
- Ensure compliance with internal controls, company policies, tax regulations, and external audit requirements
- Maintain vendor master data governance and ensure integrity of supplier records.
- Support SSC transformation projects, including ERP transitions, workflow tools and process reengineering initiatives.
- Foster a culture of accountability and continuous improvement.
- Prepare and present operational reports, dashboards, and metrics to senior stakeholders.
Requirements:
- University degree in economics /finance or equivalent
- Demonstrable experience in managing PtP departments as Operation Manager
- In-depth knowledge of PtP processes and SSC/BPO operations
- Proven track record in driving process improvements and change management
- Experience in cross-function collaboration
- Practical experience in working with ERPs, such as SAP or Microsoft Dynamics)
- Excellent analytical, problem-solving skills
- Experience in stakeholder management
- Team leadership experience
- Strong communication skills, with fluency in English
What offer:
- Hybrid working model (2 days from home + 3 days from the office) after induction period,
- Competitive benefits package (medical care package for attractive fee, life insurance – 1 PLN and sport card – 1 PLN, lunch cards)
- Bonuse scheme
- Convenient office location in the Center of Warsaw
