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Account Termination Specialist with German

ref nr: 206/7/2024/AK
Leading Consultant: Anna Klimczuk - +48 694 449 110
Warszawa (mazowieckie), Kraków (małopolskie)
July 16, 2024

In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.

 Account Termination Specialist with German

The Account Termination Specialist role focuses on the timely processing and approval of cancellations for various product account types, including secured accounts.

Main Responsibilities:

  • Verifying incoming orders and documents for completeness and authenticity.
  • Handling tasks such as searching, managing, and updating customer and account data.
  • Drafting written communication with customers.
  • Processing complex tasks and closing cases within the area of responsibility.
  • Collaborating with all relevant BackOffice teams.
  • Continuously working on process optimization to achieve efficiency and enhance quality.

Requirements:

  • University degree in the field - banking, finance
  • A minimum of 1 year of work experience in banking or finance,
  • Knowledge of German and English (min. B2)
  • Well-organized work style.
  • Service-oriented and resilient.
  • Team player focused on achieving team and company goals.
  • Openness to new challenges and change.
  • Proficiency with computers and various software solutions.

The offer includes:

  • Stable employment
  • Opportunities for professional development
  • Hybrid work - 3 days working remotely, 2 days in the office
  • Benefits: medical care (Luxmed), access to Kafeteria platform, group insurance, extensive training base (including language courses), lunch card