Client Support Analyst with languages in Financial Services department
ref nr: /58/02/2023/OP
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
We are looking for candidates for the position of Client Support in Financial sector with languages for our clients located in Kraków. If you want to know more details, please send us your CV.
Delivering a superior customer experience
Communicate through various channels: phone, email, web chat,
Respond to customer inquiries regarding financial products and platforms,
Resolving inquiries and disputes related to transactions;
Handling transactions for customers,
Providing technical support to customers related to platforms and creating simulations;
Very good level of English (B2/C1)
Fluent French (C1 or native)
Experience of working within a financial environment, or experience of working in a client
servicing team or sales
Strong customer service orientation
Strong team player with a passion for working in financial sector
Excellent communication skills
Delivers results meets customer needs, manages execution, in a high volume
Proficient computer skills - good knowledge of the MS Office package.
Hybrid work - the office located in Kraków
Stable contract of employment
Competitive Salary Package
Internal training program - we will train you but you should have a logical and analytical approach to problem solving
Opportunity to take part in international projects and gain experience with various businesses
Set of social benefits
