Customer Service Specialist with German (100% remotely)
ref nr: 105/12/2024/EM/89263
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
We work: Remote
Contract of employment: full-time
Level: Junior/Mid
Recruitment process: online
About your future employer:
Our client is a global corporation offering a dynamic and innovative work environment within a global structures. By joining our client, you will have the chance to be part of a pioneering organization that embraces cutting-edge technology, values its people, and is dedicated to delivering exceptional services to clients worldwide.
Customer Service Specialist with German (100% remotely)
Job Responsibilities:
- Handle an inbound inquiries daily from both internal and external customers, ensuring compliance with departmental guidelines.
- Accept and process transactions using SAP and CRM systems.
- Manage customer confirmations and track shipment statuses, addressing any related issues.
- Collaborate with other departments to resolve challenges within the order-to-cash cycle.
- Meet daily deadlines and achieve monthly targets for order quality and accuracy.
You are the right person for the role if you:
- You are fluent in German and English (min. B2)
- Have strong customer orientation and excellent interpersonal skills.
- Have good time management and ability to prioritize tasks.
- Have an organized, independent and proactive approach.
- Are a good team player and dedicated.
- Are service-minded and goal-orientated.
- Experience with Customer Service software and/or SAP is an advantage.
We offer:
- Comprehensive training to ensure success in your role.
- Technical or managerial career path (everyone can develop their leadership skills).
- Be a part of a truly awesome team.
- Opportunity for professional development in an international. environment and for increasing your abilities and skills in various areas.
- Life insurance.
- Private medical care.
- Flexible working hours.
- Great atmosphere and comfortable working conditions.
- Stable job and cooperation with friendly and high qualified team.
- Soft skills development.
- Remote model of work.
- Integration events.
- International team and non-corporate work enviroment.
Recruitment proces:
- Short interview with Antal Consultant
- Interview with HR & Hiring Manager
- Employment
What is Antal?
Recruitment company!
We are the leader in the recruitment of specialists and managers, as well as in HR consulting. The brand is present in 35 countries and has been operating in Poland since 1996. During this time we built many candidates' careers, thanks to our flexible and comprehensive approach to all recruitment processes. Our specialists, completely free of charge, will help you find and get the best job for you!
What will you gain by applying for Antal job offer?
Free career support!
By applying for Antal offers, you will receive support from our Consultant, who will keep in touch with you via e-mail or phone, help you prepare for the interview, and take care of the quality of the recruitment process.
