Customer Service with Foreign Language
ref nr: 128/11/2024/KR/88993
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
For international companies, we are looking for accountants with a passion - for multiple roles.
What will happen after you application?
We will take care of your career!
For sure, you know how difficult is the current market situation to follow a fully satisfying career path. Are you looking for a new challenge? Are You looking for a place where you can truly be yourself and where only your motivation and skills count? Antal's Consultants will help you with your career in customer service, guide it in the right direction, and focus on your professional development - completely free of charge.
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Customer Service Specialist with Foreign Language
Contract type: Employment contract (UoP)
Work model: On-site/Hybrid
Number of openings: 10
Level: Junior, Mid
Office locations: Warsaw, Gdańsk, Kraków, Łódź
Your responsibilities:
- Providing phone and email support to customers in choosen language
- Resolving customer issues related to data changes, offering solutions, or supporting complaints
- Maintaining good relationships with customers and ensuring high-quality service
- Responsibility for client relations and delivering exceptional customer support
Our requirements:
- Proficiency in German, Dutch, Czech, French or Danish at a minimum B2 level (upper-intermediate) – mandatory
- Communicative English skills at a minimum B1 level (intermediate) – mandatory
- Strong communication skills and openness
- High level of personal culture
Nice to have:
- Experience in a similar role (corporate, e.g., in SSC/BPO sectors)
What we offer:
- Onboarding training – no prior customer support experience required, and you’ll be paid during the training period
- Stable employment in a recognizable company with significant career development opportunities
- Employee referral program – earn extra bonuses for helping us recruit new employees
- Friendly work environment with access to various training and courses
- Opportunity to work in an international environment and use foreign languages daily
Benefits:
- Life insurance
- Private medical care
- Sports card
- Flexible working hours
- Promotion opportunities after 6 months
- Remote work option after the probation period
- Discounts on company products and services
- Welcome kit for your child
- Reimbursement for corrective glasses
- Holiday bonuses and gift packages
Recruitment process:
- CV analysis
- Interview with an Antal Consultant
- Interview with the Client’s Recruiter
- Language proficiency test (optional)
- Employment
What is "Antal"?
A recruitment company!
We are leaders in the recruitment of specialists, managers, and HR consultancy. Our brand operates in 35 countries and has been present in Poland since 1996. Over the years, we have built numerous careers for candidates through a flexible and comprehensive approach to recruitment. Our specialists will help you find and secure the best job for you, completely free of charge!
What do you gain by applying for Antal’s offers?
Free career support!
By applying to Antal’s job offers, you’ll receive the support of our Consultant, who will maintain regular contact with you (via email or phone), help you prepare for the recruitment interview, and ensure the quality of the recruitment process you are currently undergoing.
