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Order Management Specialist with Languages

ref nr: /326/04/2023/JM
Leading Consultant: Justyna Maruszak
Poznań (wielkopolskie), Łódź (łódzkie), Kraków (małopolskie)
June 7, 2023

In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.

Order Management Specialist with Languages

For our client - a leading production company from the industries sector, we are looking for an Order Management Specialist with Italian/Portuguese/German/French/Spanish, who will be responsible for order management cooperation with company's business clients


Key Responsibilities: 

  • Providing customer service on an agreed level to a group of assigned customers/accounts

  • Order handling, documentation, and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain

  • Handling customer orders in SAP from inquiry to delivery and invoicing

  • Investigating credit and debit requests and queries to issue credit/debit as necessary

  • Processing customer returns/complaints

  • Close cooperation with other departments

  • Taking care of maintaining positive relations with customers


  • Previous experience in the field of order management/customer support /sales / logistics / supply chain / collection would be an asset

  • At least B2 level of Italian/Portuguese/German/French/Spanish and English languages

  • Knowledge of ERP systems is an asset

  • Good time management and ability to prioritize tasks 

  • Multitasking, out of box thinker with a positive attitude, active listening skills
  • Highly developed interpersonal skills


Our client offers:

  • Private medical care, including dental care

  • Life insurance

  • Good time management and ability to prioritize tasks 

  • Annual bonus
  • Great system of bonuses, including MyBenefit Platform, MultiSport Card, Holiday subsidy
  • Career development opportunities

Recruitment process:

  • Phone conversation with Antal's recruiter
  • Online interview with Team Leader
  • Language verification test 

Don't miss a great opportunity, apply!