Senior Customer Service Specialist with Italian or Spanish or German
ref nr: 29/5/2025/AK/90915
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
About your future employer:
Our client is a global financial corporation that takes customer service to a higher level and enhances the customer service experience. Therefore, we are looking for young professionals who want to use foreign languages daily and develop in the field of financial markets.
Customer Service Support with Italian or Spanish or German
Here are some of the things you can look forward to:
- Help deliver world-class and industry-leading support to global clients;
- Providing front-line support to our clients across phone, email, chat, and social media;
- Providing excellent client service in the area of finance;
- Answering queries from our clients on all of products and platforms;
- Resolving trade queries and disputes;
- Providing clients with technical support.
You are the right person for the role if you:
- Are fluent in English and Italian or Spanish or German (written and spoken);
- Previous experience in Customer Service , preferably in financial services or technical support
- Have advanced knowledge of MS Excel;
- Have strong analytical skills and attention to detail;
- Have an action-oriented approach to problem-solving.
Our Client has a lot to offer:
- Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas;
- Great atmosphere and comfortable working conditions;
- Stable job and cooperation with friendly and high qualified team;
- Hybrid model of work, flexible working hours;
- Workation - for 20 days, you can work from anywhere in the world;
- 3 additional days off for celebrate your birthday and voluntary work;
- Office located near city centre;
- Modern working environment (agile spaces, private quiet rooms and breakout areas);
- Competitive salary;
- Annual and performance-related bonuses;
- Private medical cover for you and your family;
- Multikafeteria system;
- Life insurance;
- Unlimited access to learning platform;
- High-standard IT equipment;
- Free parking;
- Annual parties and other social events.
