Technical Support with Danish
ref nr: 118/10/2024/AJ/88539
October 8, 2024
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
As a Technical Support Engineer, you will help provide support and technical assistance for our Danish speaking customers.
You will:
- Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging systems in Danish and English.
- Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Report design, reliability, and maintenance problems or bugs to design engineering/software engineering.
- May be involved in customer installation and training.
- Provide support to customers/users where the product is highly technical or sophisticated in nature.
- Complexity: Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors.
- Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
- Guidance: Normally receives little instruction on daily work, generally instructions on new assignments.
We expect:
- Fluent in Danish and good command of English.
- Related technical experience.
- Receive assignments in the form of goals and determine the process by which to meet goals.
- Interaction frequently works with peers and customers to gain the cooperation of others or conduct presentations of technical information/project activities.
- Engineering bachelor's degree.
