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Customer Support with Spanish or Portuguese

ref nr: 411/5/2024/AJ
Leading Consultant: Aleksandra Jedrzejczyk
May 29, 2024

In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.

Responsibilities:

  • providing excellent support to Clients from Portuguese or Spanish-speaking market in fintech industry
  • resolving issues in a timely manner and in-line with company's procedures and standards
  • guiding customers and handling complaints by phone and e-mail
  • monitoring financial markets situation and updates
  • administrative tasks in CRM

Your profile:

  • high proficiency in Portuguese or Spanish language (min. C1)
  • previous experience in customer service will be a plus
  • strong interpersonal skills with focus on solving problems
  • interest in financial markets or strong willingness to develop in fintech company

Offer:

  • full-time job and contract of employment
  • possibilities of development (hard and soft skills tranings)
  • additional benefits: sports card, medical care
  • quaterly financial bonuses
  • additional day off to celebrate your birthday
  • hybrid model of work in Warsaw office