Customer Service Specialist with Czech
ref nr: 19/5/2024/AK
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Requitements:
Minimum knowledge of Czech C1, English B2
Knowledge of SAP,
Knowledge of Microsoft Office (advanced Excel)
Positive attitude, openness and commitment
Responsibilities:
Working as part of a Czech-speaking customer service team
Order management (receiving, processing and verifying the accuracy of customer orders and ensuring that customer needs are met)
Ensuring work is carried out in accordance with company standards (taking care of the correct flow of documents and communication in relation to orders and logistics).
Supporting key account managers and sales representatives in the Czech Republic,
Improving customer service procedures and ways of working
Handling complaints and other issues affecting customer orders, liaising with relevant stakeholders as necessary to resolve procurement issues.
The client offers:
Employment in a stable company, employment contract
Hybrid working system: 2-3 days working from the office
Benefits: employer-funded Compensa medical care, Medicover Sport card, lunch subsidy, language training, group insurance, discount on products.
