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Customer Service Specialist with German
ref nr: 144/8/2024/SM
Warszawa (mazowieckie)
August 14, 2024
In Antal we have been dealing with recruitment for over 20 years. Thanks to the fact that we operate in 10 specialised divisions, we have an excellent orientation in current industry trends. We precisely determine the specific nature of the job, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competences fit the requirements of the given job advertisement, but first and foremost a position which meets the candidate’s expectations. Employment agency registration number: 496.
Responsibilities:
- Daily contact with the customer regarding overdue payments (by phone and e-mail)
- Offering customers the best solutions
- Updating customers’ data in the system
- Creating reports and notes from conversations with customers
- Introducing process improvements
Requirements:
- Experience in the customer service area
- Fluent knowledge of German (min. C1)
- Good knowledge of English (min. B1)
- University degree (bachelor/master)
- Communicative, goal-oriented, teamwork, attention to detail, problem-Solving Skills
- Openness for onboarding in the office in Warsaw (6 weeks), then work from the office 1 day a week
The offer:
- Work in a successful well-organized international organization
- The possibility of using German on a daily basis
- Full-time employment contract
- Attractive benefits (private healthcare, life insurance, social benefits package, Multisport subsidy (50%), employee discounts on company products, employee parking, performance-based incentives, employee referal program)
- Professional trainings & development
